Contact Us

We're here to help! Whether you have a question about your order, our products, shipping, or anything else, our team is happy to assist.

Email Support

📧 Email: flexxessential@gmail.com

We aim to respond to all email inquiries within 24–48 business hours.

Shopify Inbox Live Chat

Need a quicker response? Use the live chat feature available on our website through Shopify Inbox. If one of our team members is available, we'll respond as soon as possible. If we're offline, simply leave us a message, and we'll get back to you via chat or email.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday, Sunday & Public Holidays: Closed

Before You Contact Us

To help us assist you as quickly as possible, please include:

• Your order number (if applicable)
• Your full name
• A detailed description of your question or issue
• Photos, if you're reporting a damaged or incorrect item

Thank you for choosing FlexEssential. We appreciate your support and look forward to helping you on your fitness journey!